Xbox and 343 Industries are offering an exchange program for those who want to trade in their digital code from the Halo 5: Guardians Limited Collector’s Edition for physical copy!
PLEASE DO NOT REDEEM YOUR CODE IF YOU ARE INTERESTED IN SWAPPING YOUR CODE FOR A DISC.
This offer is good from October 20 through November 1, 2015.
If you’ve purchased the Limited Collector’s Edition of Halo 5: Guardians, you’ll receive the digital version of the game via a redeemable code. This gives you the opportunity to pre-download Halo 5: Guardians the week prior to launch, so that you’re ready to play on launch day in your region (Note This does not grant early access to the game). Remember to keep your console settings to “Automatic Update” so that your console downloads the Day 1 content update in advance of launch, ensuring you’re ready to play on October 27.
Xbox Support and 343 Industries are offering customers the opportunity to exchange digital codes for physical versions of the game. This offer is available in the following markets: North America, Europe, Africa, the Middle East, and Mexico. In order to be eligible, the following must be true:
- You have received your Limited Collector’s Edition of Halo 5: Guardians.
- You have not redeemed the code for the digital version of Halo 5: Guardians.
How to exchange your code for the digital version of Halo 5: Guardians for a physical disc copy
Here’s how you exchange your digital code for a physical disc.
Note This offer is good from October 20 through November 1, 2015.
- Open the Contact Us page.
- Select “Chat with Microsoft Support” to chat with a support agent.
- Once you’re connected, inform them that you want to exchange your unredeemed digital code for Halo 5: Guardians for a physical disc.
- You’ll need to provide the agent with the following information:
- Your Xbox gamertag
- Your email address
- The token’s 25-character code
- Your address for shipment
Once the order has been placed, you should receive your disc, along with a code for you to redeem the additional LCE content (Warzone REQ Bundle and Halo: The Fall of Reach), within 3-5 business days.
Note If you’ve already redeemed your code for the digital copy of Halo 5: Guardians, you won’t be eligible to swap it for a physical disc.